At FitAM, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
- Account Information: Name, email address, phone number, and shipping address when you create an account or place an order.
- Payment Information: Payment method details are processed securely through Razorpay. We do not store full card numbers, CVV, or UPI PINs on our servers.
- Order History: Records of your purchases, preferences, and interactions with our products.
- Usage Data: Information about how you interact with our website, including pages visited and products viewed.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders, account, and customer service requests
- To send marketing communications (only with your explicit consent)
- To improve our products, services, and website experience
- To comply with legal obligations and prevent fraud
Data Sharing
We do not sell your personal data to third parties. We may share your information with:
- Payment Processors: Razorpay for secure payment processing
- Logistics Partners: Shipping carriers for order delivery
- Service Providers: Brevo (email communications), Supabase (database hosting)
Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure token-based authentication, and regular security audits. Your data is stored securely with encrypted connections.
Your Rights
You have the right to:
- Access your personal data held by us
- Request corrections to inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for marketing communications